PRIVACY POLICY
Effective Date: September 16, 2026
Shefa Capital ("Shefa Capital," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://shefa-global.com, interact with our forms or chat tools, communicate with us, or use our business systems, automation, CRM, marketing operations, AI, consulting, and related services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services or submit personal information to us.
1. Information We Collect
Information You Provide
When you use our website or Services, we may automatically collect certain technical information, such as IP address, browser type, device type, operating system, referring pages, pages viewed, timestamps, approximate location derived from IP address, cookie identifiers, and interactions with our website or communications.
Information Collected Automatically
Contact information, such as your name, business name, email address, telephone number, mailing address, and job title.
Information you submit through website forms, chat widgets, calendar bookings, questionnaires, surveys, or other communications.
Account, project, onboarding, customer-support, and service information needed to provide or manage our Services.
Billing and transaction information when applicable. Payment card details may be processed directly by our payment service providers rather than stored by us.
Communications and preferences, including email and SMS preferences and records of consent where applicable.
Information From Service Providers or Business Sources
We may receive information from vendors and service providers that support our operations, such as CRM, scheduling, analytics, communications, hosting, payment, advertising, and automation platforms. We use such information for legitimate business purposes and subject to applicable law and contractual restrictions.
2. How We Use Infomation
Provide, operate, maintain, personalize, and improve our Services.
Respond to inquiries, provide customer support, schedule meetings, and manage business relationships.
Deliver requested information, proposals, service updates, reminders, and other transactional communications.
Send marketing communications when permitted by law and when required consent has been obtained.
Operate CRM, automation, analytics, reporting, and AI-enabled workflows used to support our Services.
Process transactions, administer accounts, and maintain business and compliance records.
Protect the security and integrity of our website, systems, customers, and business.
Comply with legal obligations, enforce agreements, and establish, exercise, or defend legal claims.
3. SMS and Mobile Messaging Privacy
When you provide a mobile number and affirmatively opt in to receive text messages from Shefa Capital, we may use that number to send the categories of messages described at the point of consent. Consent to receive marketing text messages is not a condition of purchasing goods or services. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out and HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or message delivery, is permitted only as necessary to provide those support services. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or disclose text messaging originator opt-in data or consent for third-party marketing. We may use communications service providers and subcontractors to transmit or support messaging on our behalf, subject to appropriate confidentiality and data-protection obligations.
4. How We Disclose Information
We may disclose personal information in the following limited circumstances:
Service providers and subcontractors that perform services for us, such as hosting, CRM, communications, analytics, scheduling, payment processing, security, customer support, and workflow automation.
Legal and safety reasons when reasonably necessary to comply with law or legal process, protect rights or safety, investigate fraud or security incidents, or enforce agreements.
Business transactions if Shefa Capital is involved in a merger, acquisition, financing, reorganization, or sale of all or part of its business, subject to applicable law.
At your direction or with your valid consent.
The mobile-data restrictions in Section 3 apply regardless of any other provision of this Privacy Policy.
5. Cookies and Similar Technologies
We may use cookies, pixels, local storage, and similar technologies to keep our website functioning, remember preferences, understand usage, measure performance, improve content, and support advertising or marketing where permitted. You can control cookies through your browser settings and, where available, our cookie or consent tools. Blocking certain cookies may affect website functionality.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide Services, maintain business records, satisfy legal or contractual obligations, resolve disputes, enforce agreements, and protect legitimate business interests. Retention periods vary depending on the type of information, purpose of collection, and applicable requirements.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, which can include requesting access, correction, deletion, portability, or information about certain data practices, and opting out of certain processing or marketing communications. These rights may be subject to exceptions and verification requirements.
Email: use the unsubscribe link included in marketing emails.
SMS: reply STOP to opt out of text messages. Reply HELP for assistance.
Cookies: adjust your browser or available cookie-consent settings.
Privacy requests: contact us at [email protected].
